Privacy Policy
Last updated: 28.06.2026
Introduction
At Hewshott Farm Stables, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.
Data Controller
Hewshott Farm Stables
Hewshott Lane
Liphook
GU30 7SU
United Kingdom
Email: info@hewshottfarmstables.co.uk
Telephone: 07721 650758
Information We Collect
Depending on how you interact with us, we may collect:
Personal information
- Name
- Email address
- Telephone number
- Postal address
- Emergency contact details
- Rider information (such as age, riding experience and relevant preferences)
Health information
Where necessary for riding lessons or activities, we may ask for relevant medical information such as allergies, medical conditions or emergency information that helps us keep riders safe.
We only collect information that is relevant to providing our services safely.
Payment information
If you make payments to us, these are processed securely through our payment providers. We do not store full payment card details.
Website information
When you visit our website, we may collect technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies (see our Cookie Policy)
How We Use Your Information
We use your information to:
- Respond to enquiries
- Arrange riding lessons, Pony Club activities, livery services and events
- Manage bookings
- Communicate important information about your lessons or bookings
- Ensure the safety and wellbeing of riders
- Process payments
- Meet legal and insurance obligations
- Improve our website and services
We will only use your information where we have a lawful reason to do so.
Marketing
If you choose to receive news or updates from us, we may occasionally contact you by email.
You can unsubscribe at any time by contacting us or using the unsubscribe link in our emails.
We will never sell your personal information to third parties.
Sharing Your Information
We only share personal information where necessary.
This may include:
- Payment providers
- Website hosting providers
- Professional advisers (such as accountants)
- Insurance companies where required
- Emergency services if necessary
- Legal or regulatory authorities where required by law
We only share the minimum information necessary.
How Long We Keep Information
We keep personal information only for as long as necessary.
This may include retaining records:
- while you remain a client
- to meet insurance requirements
- to comply with legal obligations
- to resolve disputes if necessary
Health information is only kept for as long as required for safety and legal purposes.
Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
Your Rights
Under UK data protection law, you have the right to:
- access your personal information
- request correction of inaccurate information
- request deletion of your information in certain circumstances
- object to certain types of processing
- restrict how your information is used
- request a copy of your information
- withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.
Cookies
Our website uses cookies to help improve your browsing experience.
For more information, please see our Cookie Policy.
Links to Other Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites and encourage you to read their own privacy policies.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Hewshott Farm Stables
Email: info@hewshottfarmstables.co.uk
Telephone: 07721 650758
Complaints
If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
ICO registration No: ZC010069